Return Policy
At Nuvera Fashion Store, we want you to love every piece you cop. But if something doesn’t hit right, we’ve got you covered.
🔁 Returns
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You can return any unused item within 14 days of delivery.
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Items must be unworn, unwashed, and in original packaging with all tags attached.
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Returns must include the order number or receipt for quick processing.
💸 Refunds
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Once we receive and inspect your return, we’ll issue a refund to your original payment method within 5–7 business days.
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Shipping fees are non-refundable, unless we made an error on our end.
🔄 Exchanges
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Need a different size or color? You can request an exchange instead of a refund (subject to stock availability).
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Exchanges are processed as soon as we get your original item back.
🚫 Non-Returnable Items
For hygiene and safety reasons, socks, underwear, and accessories (like caps or masks) can’t be returned.
📬 How to Start a Return
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Email returns@nuverafashion.com with your order number and reason for return.
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We’ll send you the return instructions and shipping details.
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Ship it back once received, we’ll take care of the rest.
🖤 Our Promise:
We don’t do complicated just clean returns and real service. Your satisfaction is our style.